# Buyer transaction Status

The Smartlink Escrow system serves as the mediator, assuring both parties get what they're promised.

<figure><img src="https://1345187655-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FsgCPqM3opWDVUS94DyGG%2Fuploads%2FpZH0R8YxsBwBVnhN92h3%2FCapture%20d%E2%80%99e%CC%81cran%2C%20le%202023-10-17%20a%CC%80%2014.22.20.png?alt=media&#x26;token=8e311242-de74-45b6-bd28-9f7ad308373a" alt=""><figcaption><p>Orders page</p></figcaption></figure>

Let's walk through a typical transaction scenario, spotlighting the different stages and the advantages for the Buyer.<br>

**🔹 1. INITIALIZED**

*What it means:* This is the starting point of your transaction. You've selected a product or service, and you've initiated the payment using crypto.

*Benefit:* The escrow system ensures your payment is secure and will only be released when specific conditions are met.<br>

**🔹 2. DELIVERING**

*What it means:* The product or service is on its way to you! The withdrawal period has ended, marking the estimated delivery timeframe.

*Benefit:* No need to worry about payment disputes. Your funds are safe in escrow until you're satisfied with your purchase.

**🔹 3. INSPECTION**

*What it means:* Once the delivery date arrives, the transaction enters the inspection period. This crucial phase allows you, the Buyer, to thoroughly inspect the delivery.

*Benefit:* If the product isn't as described, or if there's any issue, you have the power to hold the funds, request a settlement, or proceed to arbitration.

**🔹 4. INSPECTION EXTENDED**

*What it means:* Sometimes, you might need extra time for inspection. In such cases, the period can be extended.

*Benefit:* Offers you flexibility and ensures you are 100% content before finalizing the transaction.

**🔹 5. COMPLETED**

*What it means:* You're satisfied with the delivery! Either you've accepted the product/service, or the inspection period has naturally concluded.

*Benefit:* The funds are released to the Merchant, signaling a successful and trusted transaction.

**🔹 6. CANCELLED**

*What it means:* The transaction has been called off by either you or the Seller.

*Benefit:* A straightforward exit if both parties mutually decide not to proceed.

**🔹 7. SETTLEMENT REQUEST**

*What it means:* In instances where there's a slight disagreement or misunderstanding, a settlement request can be initiated.

*Benefit:* This allows for a middle-ground resolution without escalating to full-blown disputes.

**🔹 8. SETTLED**

*What it means:* Both parties have agreed to the terms of the settlement, and the transaction reaches a mutual conclusion.

*Benefit:* A peaceful and mutually beneficial resolution ensures a positive buying experience.

**🔹 9. ARBITRATION**

*What it means:* In the rare event of significant disagreements, the funds can be transferred to an Arbitrator's wallet.

*Benefit:* An unbiased third-party will step in to ensure a fair resolution, guaranteeing your interests are protected.

With Smartlink's Escrow system, your purchase journey is reinforced with layers of trust, transparency, and protection. Enjoy a seamless buying experience, every time!